Damage to ten thousand yuan courier companies only pay 250 yuan couri

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Xiamen Branch and Guangzhou Branch "mutual pass the buck," she ask for compensation for the loss of their own wine,

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, but the other one denied, do not want compensation.

â–* STO response has split packaging and liability agreement March 19 afternoon,

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, the New Express reporter called STO Xiamen Branch Company was involved in the processing of the staff said,

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, waterways and fragile items courier companies generally do not receive

only the three cases of wine privately packaged separately.

, as the company and the sender's company has long-term relationship, plus someone to help provide water, and finally reluctantly agreed.

March 1,

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, STO company home delivery, shipping is $ 300,

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, the courier company staff to see their packaging Ms. Huang said that he would help her to make further goods packaging, and asked to pay 500 yuan Wong packaging

wrapped outer carton labeled "Handle with Care" is clearly marked.

the issue of compensation, the staff member said,

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, according to company policy, only within the limits of $ 250 to give a little compensation, "We have an agreement before the recipient, water damaged items during shipping if STO does not assume responsibility for payment company." (

costs, and that can be served after two days in Guangzhou.

The staff member said, is due to close FCL bottled wine, for security reasons in addition to the wine split package, "We have had consultations with the sender before they split package, otherwise the final damage reception More

's dedicated cargo container transport, every bottle of wine in addition to a separate box outside, I'm still stuffed inside the gap of some books and buffer supplies." Out of caution,

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, Ms. Huang is still

"Obviously three big boxes,

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, he was the courier company split into small boxes." Wong said she thought the courier company promised "further packaging" is the three cases of wine with a more solid wooden loaded up,

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, did not expect

to pick up,

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,

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.

Aliquot parts to be free to express drinks were smashed on March 9, Wong arrived in Guangzhou,

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, courier items not yet arrived,

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, when she received a call the courier company, the other said a box of wine was damaged during transport, needed her own

"Deferred arrival and damaged some of the goods has affected my campaign, and now even the packaging are not, nor can wine and gifts given away." To this end, Ms. Huang repeatedly negotiated with STO,

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, but was STO

Wong alarmed, she asked STO will not damage the wine first to send home, but the goods sent home beyond her expectations.

. "In addition, for Wong reflects been opened wine packaging and gift delivery problems, the staff explained that this is the company's delivery requirements," we do is to protect the overall delivery of the affected coefficient decreases. "For

Moreover, let Ms. Huang is more angry is split packing boxes but with a thinner shell wrap and packaged very messy.

Original title: ten thousand yuan drinks damaged STO pay only 250 yuan)

In addition, STO will each individually wrapped bottle of wine in the original carton box and gift bag all correspondence sent separately,

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, resulting Until now, Ms. Huang received neither wine gift bag.