The survey said 90% of consumers in the hotel over have come new pass

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's tough stance, due to treat the face,

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, but also only in accordance with the minimum consumption Standard bite the bullet and a la carte. "Originally, we gather together to eat very happy, because this minimum consumption, but also to find aerial spend money,

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, too uneconomical." Survey, when confronted with the restaurant industry similar to the "lowest rates" and other unreasonable charges, 56.0% required by restaurant people will pay only 28% of people will negotiate with the hotel, choose a restaurant for people accounted for 14.1% of complaints to the relevant departments selected people only 0.6%. "I do not want complaints,

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, but such a thing is not long-term solution, because the majority of hotels are this way, it has become the default rule of the food and beverage industry." Lu Chuan very helpless, so consumers often put up, but in fact it disguised connivance of the hotel's irrational consumption "rationalization." "Not a big deal this hotel after dinner, if we can consciously resist, a long time, the hotel naturally would not be so justly received the fee that fee." Lu said. Survey shows that if encounter unreasonable charges in a restaurant,

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, the next person will go to only 13.8% of people choose not to go accounted for 57.0%, 29.2% chose,

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, as the case may be. Lu Chuan that alone consumer boycotts are palliatives, "if sometimes encounter an emergency, can only choose the nearest restaurant, or will Wrongfully 'to be consumed', consumers in terms of the King in front of such an option only reluctantly, There is no right to speak. "" passive consumption "Why was repeated in the food industry for many years LIU Pan introduction, restaurants and unreasonable charges depends on the situation, the high-end hotels have a fixed source and profits,

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, usually do not have disinfection cutlery cases charges; some mid-range hotels and plenty of customers, including room charges, BYO corkage fees,

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, service charges under very "normal", because businesses should consider their own operational cost; those business is not very good , the relatively small size of the hotel will not charge these costs, they will only marketing tool to attract tourists. LIU Pan pointed out that food and beverage market is already a fully competitive state of the consumer's right to choose large, so businesses should strive to cater to the tastes of consumers, "for example, there are now more upscale hotels to encourage customers to bring their own drinks, which in the same industry showed great advantages, but also businesses as a promotional tool. "So why the restaurant industry unreasonable charges repeated 73.4% of people think that because of consumer rights nowhere, 67.3% of people think that is because businesses making profits, 61.8 percent of people think the reason is the lack of standards of China's catering industry. Other reasons include: too many people are eating out, forming a seller's market (39.6%); face consumer psychology mischief, suffered unreasonable charges will endure (36.4%). LIU Pan said that the current flood of public funds phenomenon,

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, to a certain extent contributed to the momentum of the catering industry unreasonable charges; coupled with industrial and commercial quality control personnel to disguise illegal Chinakayao businesses, but also exacerbated the catering business operating costs. A buyer for these consumers anomaly "pay" is really "taken for a ride." Consumers Association of Anhui Province, a staff member pointed out that the unreasonable charges violation of the consumer's right to know, the right to fair trading and the right to choose. However, they usually receive this report,

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, only go to mediation, the best result is that consumers feel that businesses refund overcharged,

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, but the associations are not law enforcement agencies can not make any administrative penalties. Moreover, the current "Consumer Protection Law" in terms of the food and beverage industry is not unreasonable charges corresponding provisions "clause is vague and unclear irreconcilable contradictions caused by factors both buyers and sellers, so the relevant departments should act as soon as these charges qualitative positioning, the introduction of specific laws and regulations. "

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